Unique amongst industrial x-ray generator manufacturers, full in-country service and support is provided by our dedicated service teams from our headquarters in the United Kingdom and from our service centres in the United States, Germany and China.
The unique Gulmay design philosophy enables localised repair, reducing response time and ensuring maximum possible system working time. We ensure an upgrade path is available for all Gulmay generators and controllers; even products that are no longer in production.
This means that when you invest in a Gulmay based x-ray system you can be truly confident of our continued support over many years. After nearly 40 years of continuous production using the latest technologies, Gulmay offers peace of mind for both the purchase and the long life of all its products.
First-class service and support is also delivered through our worldwide network of distributors who are trained extensively in Gulmay’s technical service and repair processes. This professional network delivers the same levels of quality and expertise that you would expect from Gulmay service engineers.
Customised training packages are available on our complete range of products and sub-systems. Please contact your local Gulmay service centre for more details.
If you are experiencing issues with your Gulmay product you can contact our support team by telephone on the following numbers.
Alternatively please complete the email form below and one of the team will reply to your message as soon as possible.
If you possess a faulty product and would like to return it to a Gulmay service centre for inspection and repair please complete the materials authorisation (RMA) form by clicking the button below.
Service RMA form
